Effect of Standards Operating Procedures (SOP) Application on Employee Discipline and Employee Productivity of Simpang Raya Restaurant at KM 39- Cikampek Toll Rest Area

About Us

Ipmi Repository is an online archive service which is managed by IPMI Library - Learning Resource Center. Established for collecting, managing, saving, preserving and disseminating digital copies of intellectual output of IPMI International Business School such as academic journal, books, theses, Group Field Project, Community Involvement Project, Case Study, conference paper, and other types of research publication. The main objective of this repository is to provide long-term, public, open access and easily retrieve to the digital collection to support teaching-learning process.

"Knowledge without observation is nil"

Hanartyo, Ghozidion Taufiqakbar (2020) Effect of Standards Operating Procedures (SOP) Application on Employee Discipline and Employee Productivity of Simpang Raya Restaurant at KM 39- Cikampek Toll Rest Area. Undergraduate thesis, Sekolah Tinggi Manajemen IPMI.

[img] Text
EFFECT OF STANDARDS OPERATING PROCEDURES (SOP) APPLICATION ON EMPLOYEE DISCIPLINE AND EMPLOYEE PRODUCTIVITY OF SIMPANG RAYA RESTAURANT AT KM 39- CIKAMPEK TOLL REST AREA - 182_.pdf
Restricted to Registered users only
Download (749kB)

Abstract

Purpose - The aim of this study was to determine whether the SOP (Standard Operating Procedure) had a significant effect on discipline and employee productivity at the Simpang Raya Restaurant in the KM 39+ Cikampek toll rest area. Design/methodology/approach – In this study, the method used is quantitative methods through observation, primary and secondary data collection and questionnaires to 44 samples (employees) of the Simpang Raya Restaurant in the KM 39+ Cikampek Toll Rest Area. To prove the results of the analysis, this study use the PLS-SEM method and hypothesis testing. Findings – The results of the analysis show that all factors are positively related, both from testing the outer model, inner model, and hypothesis testing. However, the main problem of this research, the decreasing of employee productivity point and decreasing of profit in 300 days in 2019 has not been resolved. That is because the SOP that was applied was not updated with the current situation. Significance of the study – From the study of “Effect of Standards Operating Procedures (SOP) Application on Employee Discipline and Employee Productivity of Simpang Raya Restaurant at KM 39+ Cikampek toll rest area”, this study provide analysis and suggestions for the future researcher to design their investigation on similar study, and also to company to find solutions to existing problems with a focus on updating SOPs and adjusting to the current circumstances of the company. Keywords: Employee Discipline, Employee Productivity and Standard Operating Procedures, SEM, PLS

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Thesis > Bachelor of Business Administration
Depositing User: Dede Faujiah
Date Deposited: 01 Feb 2021 15:42
Last Modified: 02 Feb 2021 04:46
URI: http://repository.ipmi.ac.id/id/eprint/1069

Actions (login required)

View Item View Item