Effect of Emotional Intelligence Towards Work Stress And Job Satisfaction Among Millennial Employee In Jakarta Area

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Kusuma, Novyera Annisa (2019) Effect of Emotional Intelligence Towards Work Stress And Job Satisfaction Among Millennial Employee In Jakarta Area. Undergraduate thesis, Sekolah Tinggi Manajemen IPMI.

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EFFECT OF EMOTIONAL INTELLIGENCE TOWARDS WORK STRESS AND JOB SATISFACTION AMONG MILLENNIAL EMPLOYEE IN JAKARTA AREA--163.pdf - Submitted Version
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Abstract

According to the World Economic Forum in the year of 2020 and 2022, emotional intelligence is one of the top 10 soft skills needed and the working environment will be more surrounded by the millennial generation. The millennial generation will be the next leader populating the industry and some studies show that they are more vulnerable in experiencing stress. This research will aims to identify the impacts from emotional intelligence towards job satisfaction and work stress, and the impact of work stress to job satisfaction among Millennial Employee in Jakarta Area by using the literature review of emotional intelligence, work stress and job satisfaction. This research used systematic random sampling for distributing the online questionnaire which it has obtained 85 respondents and resulted that the emotional intelligence does not significantly impact someone’s job satisfaction, and whereas emotional intelligence negatively impact work stress, and work stress also negatively impact employees’ job satisfaction. This research theoretically implied that the employees should have great emotional intelligence that could help them in handling their work stress, and furthermore may help them to achieve their job satisfaction. Practically this research suggests that the human resources managers should create a comfortable working environment, create in house workshop and create involvement programs. Keywords: Emotional Intelligence, Works Stress, Job Satisfaction, Millennial

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HM Sociology
Divisions: Thesis > Bachelor of Business Administration
Depositing User: Hasna Salsabila
Date Deposited: 16 Jan 2020 06:30
Last Modified: 17 Jan 2020 03:27
URI: http://repository.ipmi.ac.id/id/eprint/187

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