Feasibility Study on Micro Payment Implementation in BCA

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Olly, Aulia and Eliyani, Eulis and Suwandi, Elizabeth Ina and Girana, Irwan and Naserudin, Yulianto (2006) Feasibility Study on Micro Payment Implementation in BCA. Project Report. Sekolah Tinggi Manajemen IPMI, Jakarta Selatan. (Unpublished)

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Bank Central Asia (BCA) was established on August 10th, 1955 at the Jakarta commercial center under the name of Bank Central Asia NV. Since then it has rapidly developed and grew and now BCA has become the second largest commercial bank in Indonesia in terms of assets. Throughout its development, BCA has grown from a used-to-be conventional bank that relies on its tellers in serving the customers to the highest-technology bank that capitalizes on the latest development in technology for its operational improvement. In its operation, BCA is guided by its vision "to be the bank of choico and a major pillar of the Indonesian economy. To realize this vision BCA has developed a mission which are: • To build centers of excellence in payment settlements and financial solutions for business and individuals • To understand diverse customer needs and provide the right financial services to optimize customer satisfaction To enhance our corporate franchise and stakeholder value Consistent with its vision and mission, BCA is committed to becoming a major payment settlement agency in Indonesia, capitalizing on its large customer base and In cooperation with a large number of merchants. To leverage its position as a nationwide payment and bank settlement, BCA consistently develops its delivery channels to provide its customers a comfort and convenience in banking transactions, either by improving its brick and mortar services from the 795 domestic branches or by launching electronic banking. With electronic banking the customers are no longer dependent on branch offices to do their banking transactions. Instead, they can bank anytime and from any place.

Item Type: Monograph (Project Report)
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Library > GFP (Group Field Project)
Depositing User: Elza Christina Nur Ramadani
Date Deposited: 16 Jan 2020 06:35
Last Modified: 16 Jan 2020 06:35
URI: http://repository.ipmi.ac.id/id/eprint/186

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