In Search of a Better System to Measure Performance The Concept and Implementation of a New Performance Management System in PT Sucofindo (Persero)

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Fauzan, Ade and Pasaribu, Anton and Suswendi, Harry and Welly, Welly (2006) In Search of a Better System to Measure Performance The Concept and Implementation of a New Performance Management System in PT Sucofindo (Persero). Project Report. Sekolah Tinggi Manajemen IPMI, Jakarta Selatan. (Unpublished)

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Abstract

The project assigned by PT Superintending Company of Indonesia (Persero) was evaluating and analyzing the concept and the Implementation of the current performance management system at PT Sucofindo (Persero) with an objective to give recommendations to the management of PT Sucofindo (Persero) in order to improve or find a better system to measure performance and link the results to other aspects. In this report, in general, we have proposed PT Sucofindo (Persero) to focus first on the business and its strategies, and linking performance management to that via the Balanced Scorecard. In specific, we have proposed management of PT Sucofindo (Persero) to utilize and maximize their roles in HR and organizational practices. The future competition as the effect of globalization will make PT Sucofindo (Persero) become harder to compete with their competitors in providing their services to demanding customers, therefore PT Sucofindo (Persero) needs to work out on how to capitalize their resources and measure it in order to achieve their business objectives. The Balanced Scorecard will not only help PT Sucofindo (Persero) to measure the performance of every individual in the company, but align their SBU & other resources. Moreover, management also needs to integrate their performance management system with a complete cycle of performance management system based on best practice and whole concept. In summary, our recommendations are based on Sucofindo's organizational climate, work stressors and employees opinions of their current performance management systems, the concept of performance management systems, and the best practice, which have been thoroughly analyzed in order to design the most suitable performance management PT Sucofindo's (Persero) system in order is far better to measure from corporate performance to individual performance. Therefore, we are truly believing that adopting and implementing a new and complete model of performance management system via the halanced scorecard, would make PT Sucofindo (Persero) more competitive and work as a world class independent inspection, supervision, assessment and testing company committed to meet customer satisfaction

Item Type: Monograph (Project Report)
Subjects: H Social Sciences > HC Economic History and Conditions
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Library > GFP (Group Field Project)
Depositing User: Elza Christina Nur Ramadani
Date Deposited: 16 Jan 2020 05:57
Last Modified: 16 Jan 2020 05:57
URI: http://repository.ipmi.ac.id/id/eprint/174

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