Items where Author is "Prasetyo, Arief Wiratama"
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Article
Susanti, Yulita Fairina and Hasudungan, Albert and Prasetyo, Arief Wiratama (2018) Relationship between Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality in E-Commerce Setting: Case Study of Lazada in Indonesia. International Journal of Business Studies, 2 (2). pp. 93-104. ISSN 2580-0132
Monograph
Prasetyo, Arief Wiratama and Juliani, Devi and Romadlon, Muhammad Said (2018) Developing Recycle Community at Warga Peduli Lingkungan Depok. Project Report. Sekolah Tinggi Manajemen IPMI, Jakarta Selatan. (Unpublished)
Adhitya, Alexander and Cahyaatmaja, Arya Bima and Prasetyo, Arief Wiratama (2017) Service Quality Assessment At Tip Top Supermarket Depok. Project Report. Sekolah Tinggi Manajemen IPMI, Jakarta Selatan. (Unpublished)
Thesis
Prasetyo, Arief Wiratama (2018) Relationship Customer Loyalty, Customer Satisfaction, Customer Trust, and Service Quality in E-Commerce Setting (Case: Lazada). Undergraduate thesis, Sekolah Tinggi Manajemen IPMI.