Items where Author is "Novita, Zenda"
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Ipmi Repository is an online archive service which is managed by IPMI Library - Learning Resource Center. Established for collecting, managing, saving, preserving and disseminating digital copies of intellectual output of IPMI International Business School such as academic journal, books, theses, Group Field Project, Community Involvement Project, Case Study, conference paper, and other types of research publication. The main objective of this repository is to provide long-term, public, open access and easily retrieve to the digital collection to support teaching-learning process.
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Thesis
Novita, Zenda (2024) The effect of service quality and perceived value, through customer satisfaction, on customer loyalty as seen in the evidence of Warteg new bahari in Jakarta. Graduate thesis, Sekolah Tinggi Manajemen IPMI.
Other
Novita, Zenda and Indrajaya, Amelia Naim How Family Business Can be Sustainable in Digital Era. NCM Publishing House.