Items where Author is "Ismah, Fildzah Wilya"

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Asiah, Cemisya Umiakulsum and Ismah, Fildzah Wilya and Syafridwan, Rudly (2015) Customer Loyalty Based On Gap Analysis Of Standard Service Quality In Cleaning Service Industry PT. VIDA Indonesia. Project Report. Sekolah Tinggi Manajemen IPMI, Jakarta Selatan. (Unpublished)

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