Adaptive leadership framework on employee resilience, employee engagement, and employee turnover: a case study at a multifinance company

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Mrs, Cristina (2025) Adaptive leadership framework on employee resilience, employee engagement, and employee turnover: a case study at a multifinance company. Graduate thesis, institute ipmi.

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Chapter 1 - Cristina Maghdalena Flowerenci Samosir.pdf
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Chapter 2 - Cristina Maghdalena Flowerenci Samosir.pdf
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Chapter 3 - Cristina Maghdalena Flowerenci Samosir.pdf
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Chapter 4 - Cristina Maghdalena Flowerenci Samosir.pdf
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Chapter 5 - Cristina Maghdalena Flowerenci Samosir.pdf
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Cover - Cristina Maghdalena Flowerenci Samosir.pdf
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Refference - Cristina Maghdalena Flowerenci Samosir.pdf
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Abstract

This study examines the implimentation of adaptive leadership on employee resillience, engagement and turnover within the multifinance industry, focusing on PT Wahana Ottomitra Multiartha (WOM Finance). The reseach addresses the challenge of high employee turnover exceeding 25% annually, posing significant risks to organizational stability, operational costs and productivity. Using a single case study approach, the study investigates how adaptive leadership from the managers such as distinguishes formal authority and informasl leadership can mobilize resources to face tough challenges and encourage their teams even from the lowest level problems instead of leaving them and listening to their teams to solve problems instead of leaving them and listening to their teams even from the lowest level of position. Adaptive leadership behaviour is also demonstrated when branch managers can differentiate technical challenges from adaptive challenges so that leaders can engage all teams by encouranging problem solving through collaboration and coaching their teams to find different perspectives in creative and innovative ways and also

Item Type: Thesis (Graduate)
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Thesis > Master of Business Administration
Depositing User: sandra margaretha
Date Deposited: 10 Mar 2026 10:04
Last Modified: 10 Mar 2026 10:04
URI: http://repository.ipmi.ac.id/id/eprint/2713

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